GTcentral provides ICT Resourcing, ICT Strategic Planning, Managed Services and Hosting, Network and Security Solutions, Backup and Storage Solutions, PC Lifecycle Management, Website Development and Management Support Solutions and More..
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GTcentral Support Server

Information & Support Server

A robust, high-performing and affordable web hosting and support server that contains an integrated product suite proven to enhance communication and IT Support services within any small business. Available components include a customised website, CMS, helpdesk and web forum.

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  GTcentral Live Support Solution
For questions regarding our products and services please call 03 9694 4244 or email support@gtcentral.com.au and we will respond shortly.
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GTcentral provides cost-effective, business-driven ICT solutions to small to medium organizations, with specialist expertise in the secondary education sector.
Systems monitoring tools enable support staff to proactively administering networks and systems and help identify issues before they become serious problems. They save a significant amount of time and effort and lead to a more reliable service, improved support team efficiency and a reduction in support costs.

These tools enable support staff to proactively administering networks and systems and help identify issues before they become serious problems
GTcentral's customizable systems monitoring solution enables you to monitor your hosts, your network services, and anything else you configure via extensions.
It periodically generate requests to network services - http, ftp, smtp etc - and records if the service is responding as expected. Through the use of agents installed on the servers, it can also monitor local disk utilisation, logfiles and processes etc.

In the event of problems, alerts may be sent in the form of e-mails, SMS-messages or pager-alerts, so that support staff can respond quickly to problems without having to keep a constant watch over the services.

For more information about this solution please contact us.

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