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October 16th, 2014

iPhone_Oct13_BiOS 8 has, like other versions of iOS, added and improved upon features. One of the biggest changes has to be the drastic improvement of the Notifications Center. With the most recent release, this Center has seen a number of changes, including the introduction of widgets that allow users to truly customize how this feature functions.

Customizing Notifications Center with widgets

While the Notifications Center has been an iOS feature for a number of versions now, Apple finally added more functionality to the Center in iOS 8 by turning on widget support. Widgets are essentially small apps that are meant to provide some of the functionality of a main app.

In the case of Apple, widgets can be added to your Notifications Center to enhance the overall look and functionality. For example, if you have Evernote installed on your device, you can add a widget to the Notifications Center that allows you to quickly create a new note or recording without having to open the app. Other widgets allow you to add an enhanced weather forecast or even a calculator.

In iOS 8, widgets have been enabled by default and can be interacted with by swiping down from the top of your screen to open the Notifications Center. From here, you can tap on Today to view relevant information for the day. This information is from a widget Apple calls Today Summary. You can add more widgets to the Center by:

  1. Opening your Notifications Center.
  2. Tapping on Today.
  3. Scrolling down to the bottom of the screen and tapping on Edit.
This will open a screen that lists all of the available widgets. Widgets with a red circle and minus sign beside them are already added to Notifications Center, while apps under DO NOT INCLUDE can be added. Tapping the green circle with the plus sign will add the widget, while tapping the red circle with the minus will remove it.

You can change the order of the widgets too, by tapping on the three lines to the right of the name and moving it up or down. When you are finished hit Done at the top of the screen and you should see the changes implemented immediately. If you are looking for more widgets, you will need to install apps that are widget compatible. We've found that a quick Internet search for "iOS 8 apps with widgets" returns lists of some great apps for you to try.

Customizing notifications for various apps

As you install and update apps, you may find that they start notifying you whenever there is a change, or where it is desired that you pay attention to some new information. Some of these notifications can be quite annoying, especially if you aren't really using the app at the moment, or you deem the notifications to be useless.

You can customize your app's notification settings by:

  1. Opening the Settings app.
  2. Selecting Notifications from the Settings menu.
  3. Tapping on the app you would like to change the notification settings for.
In the screen that pops up you should see a number of options including:
  • Show in Notification Center - The maximum number of notifications to show in the Notification Center.
  • Sounds - Play a sound when you receive a notification from this app.
  • Badge App Icon - Show the app's icon in the notifications.
  • Show on Lock Screen - Show the notification on the device's locked screen.
You can toggle these on and off as you wish.

Turning notifications off

If you would like to turn off all notifications for an app, you can do so by:
  1. Opening the Settings app.
  2. Selecting Notifications from the Settings menu.
  3. Tapping on the app you would like to change the notification settings for.
  4. Sliding the radio to the right of Allow Notifications to Off.
If you are looking to learn more about iOS 8 and how to get the most out of your iDevice, contact us today.
Published with permission from TechAdvisory.org. Source.

Topic iPhone
September 18th, 2014

iPhone_Sep15_BSeptember 9 was a day eagerly anticipated by many Apple fans, largely because it was the day the company held their nearly annual announcement of new devices. This year the company announced not only two new iPhones but also a new smartwatch and some new iOS 8 features. If you missed the news then here is an overview of the new devices introduced at the event.

The iPhone 6

Before the September 9 event, rumors were flying for months about a new iPhone that Apple was working on. The company did not disappoint and announced a new version of their staggeringly popular phone. Here's an overview of the iPhone 6 specs which business owners and managers will want to know about.
  • Screen: The iPhone 6 will have a 4.7 inch screen (measured diagonally), and will sport Apple's new display, Retina HD, which has more pixels for a much improved image quality.
  • Size: The phone will be 5.44 x 2.64 inches and .27 inches thick. The device's shape has also been changed slightly with a more rounded body (compared to the iPhone 5's squared body) which should make it easier to hold.
  • Processor: This device will have what Apple calls the A8 processor. This is an improved processor over the one found in previous devices like the iPhone 5, and offers 25% faster speeds and 50% better efficiency. In other words, the device will be able to do more than previous versions, and do it faster.
  • Storage: You can choose either 16GB, 64GB, or 128GB of storage space.
  • Battery life: Apple has noted that the iPhone 6 should have the same, or slightly better, battery life than previous models. While this may not seem like an improvement, you need to take into account the bigger screen which requires more power to run.
  • Pricing: In the US, the iPhone 6 starts at USD 199 for the 16GB of storage. It should be noted that this is the price on a two year contract. If you want to purchase the model outright, prices start at USD 649 for the 16GB. Both the on-contract and outright purchase prices go up USD 100 for each increase in storage.
  • Availability: You could pre-order your device starting September 12, with it being available in many stores September 19. Chances are, the device will sell out quickly, so you may be put on a waiting list if you decide to purchase right away.

The iPhone 6 Plus

Alongside rumors about the impending iPhone 6, there were also rumors that Apple would be introducing a larger version of the iPhone 6 that is designed to compete with the various "phablets" (small tablets with phone capabilities) which are immensely popular these days. They did indeed announce a new, larger version of the iPhone 6 called the iPhone 6 Plus. Here is an overview of the major details that will benefit business owners and managers.
  • Screen: The iPhone 6 Plus will have a 5.5 inch screen (measured diagonally), and will sport Apple's new display, Retina HD, which has more pixels, meaning image quality will be much improved.
  • Size: The phone will be 6.22 x 3.06 inches and .28 inches thick. The device's shape has also been changed slightly with a more rounded body. It may take time to get used to the screen size and some users may not be able to use the device comfortably with one hand.
  • Processor: This device will have what Apple calls the A8 processor. This is an improved processor over the one found in previous devices like the iPhone 5, and offers 25% faster speeds and 50% better efficiency. In other words, the device will be able to do more, faster, than previous versions.
  • Storage: You can choose either 16GB, 64GB, or 128GB of storage space.
  • Battery life: Apple has noted that the iPhone 6 Plus will have a larger battery that supposedly offers 24 hours of talk time. Because this device hasn't been fully tested yet, it's difficult to tell what the actual battery life will be like, but it will likely be enough to get you through a day of moderate use.
  • Pricing: In the US, the iPhone 6 Plus starts at USD 299 for the 16GB of storage. It should be noted that this is the price if you get the device on a two year contract. If you want to purchase it outright, the device starts at USD 749 for the 16GB. Both the on-contract and outright prices go up USD 100 for each increase in storage.
  • Availability: Pre-orders for the device started September 12, but it was quickly sold out. Apple has noted that it should be in many stores as of September 19.

The Apple Watch

Apple wasn't done with just two mobile devices however, they also proved rumors true and announced a new device - the Apple Watch. This is Apple's take on the smartwatch that appears to be gaining traction with many users.

The Apple Watch is a rectangular device that is worn on the wrist and, as the name implies, is a watch. Well, a watch with numerous features that many users will no doubt enjoy. The device has a knob at the top-left which Apple calls the "digital crown", that you use to navigate the device. For example, pressing it opens the device's home screen, while turning it will zoom the face.

You can also interact the device via touch. For example, you will be able to swipe up from the bottom of the screen to open a feature Apple calls Glance. This provides you with useful information like the date, weather, notifications, etc.

Because typing on a device that is on your wrist is pretty much impossible to do accurately, the device supports voice commands and even interaction with Siri. The Apple Watch also has a multitude of sensors including health related ones like a heart rate sensor.

So far, it appears like this device is mainly aimed towards individual users, but business users who are looking for a way to interact with their devices or a different way to keep track of their most important information like calendars, etc. may find it useful too.

If the watch sounds interesting, you are going to have to wait for a while, as Apple has said it won't be released until the spring of 2015. While this may seem like a long time to wait, it could prove to be positive, as it gives the company more time to perfect the device. When released, Apple has noted that the Apple Watch will start at USD 350.

New iOS 8 features

New devices weren't all that was introduced at the event, Apple also talked about some new features that will be introduced in iOS 8.
  • Near Field Communication (NFC) and ApplePay - Both the new iPhone 6s and the Apple Watch will ship with NFC chips in the device. These can be used in conjunction with Apple's new pay service, ApplePay. Like other similar apps, you will be able to use your phone as a wallet, and swipe it over pay terminals to pay for items. Your payment information is stored in Passbook which creates a unique ID for each credit card, but does not store your credit card information.
  • Enhanced navigation - With bigger screens on both of the new iPhones, many users will want to hold the phone in landscape (horizontal) mode for easier viewing of apps. iOS 8 will enable this.
  • New gesture - Reachability - Reachability is a new gesture that will allow users to quickly switch the content at the top of the screen by tapping twice on the Home button.
For those of you who have an existing iPhone or iPad, you should have been asked to upgrade to iOS 8 when it came out September 17.

If you are looking to learn more about the iPhone 6, 6 Plus, Apple Watch, or iOS 8, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
August 21st, 2014

iPhone_Aug18_BToday, more than ever before, business owners and managers are relying on their iPhone to keep contact information on hand. But depending solely on your iPhone to store vital data has its drawbacks as people move and change their numbers all the time. So here are five essential apps that’ll keep your iPhone’s address book versatile for contact management and recovery.

Five essential apps to boost your iPhone address book’s capabilities:

  1. Contacts+ (Free): This app lets you sort contacts into groups and import personal information from Facebook and LinkedIn. A quick tap lets you jump to a contact’s social networking profile, or even map a live route to their home or office. It also adds birthdays to your contact list.
  2. Sync.ME (Free): Sync.ME brings widgets to your iPhone’s Contacts app, adding a powerful set of tools that let you do everything from capturing business cards by photograph to recording some phone calls. This is particularly helpful when it comes to recalling previous conversations and connecting names with faces.
  3. Cloze (Free): Cloze compiles Twitter updates, Facebook posts, LinkedIn snippets, text messages and emails from each of your contacts, then combines all of it into one master feed, organized by person rather than by time. It automatically figures out who the most important people in your network are and puts their information at the top of the feed.
  4. ABBYY Business Card Reader (USD $5.99): Contrary to today’s digital world, old-school business cards are still an essential. And while transcribing cards into digital data is time consuming, ABBY does exactly that in a flash. Just snap a photo of each card and this scanning system instantly does the translation work, bringing contact information on business cards right into your iPhone’s address book.
  5. iCloud (Free): iCloud is Apple's cloud storage app that everyone with an Apple account has access to. Chances are high that when you first setup your device, you signed up for an Apple account in order to purchase/download apps from iTunes. On your device, open the Settings app and select iCloud. Enable it and login with your Apple account and you should be able to backup important data, including contacts. If you lose your device, or get a new one, simply log into your account again, and your contacts should pop right up.
While iPhone’s address book is a convenient tool for contact management, pairing it with these applications will not only make it more powerful but also more secure, so you won’t have to worry about losing your contact information or missing out on updated information again. Looking to learn more about iPhone and its features? Contact us today and see how we can help.
Published with permission from TechAdvisory.org. Source.

Topic iPhone
July 24th, 2014

iPhone_July21_BWhile it is easy to simply type a message and send it, iPhone's messaging app - Messages - is capable of doing much more than that. And since businesses today rely on effective communication processes to help with workflow and productivity, it’s worth taking a look at some iPhone messaging tips which could help make your communication experience faster and easier.

1. Create Shortcuts

Have you ever typed phrases that you often use on the iPhone messaging app only to correct the typos that often come from typing on the touchscreen? To do away with this annoyance, you can create shortcuts for phrases by going to Settings>General>Keyboard>Shortcut and clicking on Add new shortcut. Now, whenever you type in a particular word that matches the shortcut you’ve entered, you won’t have to type out that entire phrase again.

2. Voice Messages

While voice messages have been ignored by many people, they’re actually a fast and effective way to communicate in the iOS messaging app. Simply record any message through the Voice Memo that is available in the Utility folder and tap on the arrow symbol in your recording page to share them on your messaging app. Now you won’t have to worry about typing your message or there being any sort of miscommunication again.

3. Share Contacts

Sharing contacts is handy for business operators. And while you’d usually go into your contact page and type in a contact’s phone number, there is a quicker way to get the job done. Simply tap into contact information and then scroll down and hit the Share Contact option. Not only will you eliminate having to type that contact’s phone number, but other information from that contact such as their email or work address will also be shared without you having to copy and paste it.

4. Share Messages

Sharing of information is a basic task in any business, and if you want to share a message but don’t want to type it out or even copy and paste it, the iPhone messaging app features another alternative. All you have to do is tap and hold down the message, tap on More and then on the blue arrow on the bottom right corner of the prompt command. By doing this, your message will be placed in a new message screen and you can simply choose your recipient.

5. Hide Message

We all need some privacy, especially where work is concerned, and the messaging app on the iPhone allows you to keep your messages to yourself by stopping the message preview from showing in the Notification Center. Go to Settings>Notification Center >Messages, then tap Show Preview to turn the message preview off. Now, when you receive a message, your iPhone will only display who sent that message without compromising its content.

Familiarizing yourself with iPhone’s messaging capabilities will save you time and frustration - and in chaotic business environments that can be a huge advantage. Looking to learn more about iPhone and its capabilities? Contact us today and see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
June 26th, 2014

iPhone_June23_BThere is a good chance that the most popular mobile device in your office is the iPhone. Known for its easy to use system and powered by iOS, it is one of the most useful business devices around, not to mention popular in the personal phone market too. Back in early June, Apple announced a new version of iOS - iOS 8 - that will be available in the fall for most iPhone users. This new version will introduce a number of new features, including a drastically improved Notification Center.

About the iPhone's Notification Center

The Notification Center feature was introduced with the release of iOS 5 and is available on every Apple mobile device. The idea behind it is that it can show you an overview of alerts and updates from specific applications. On iPhones and iPads this is an area where all of the most important information can be accessed quickly.

You can access your Notifications Center by swiping down from the top of your screen. When it is open you will see three views:

  • Today - Important information about the day, including upcoming calendar events, the weather, and other relevant information.
  • All - All alerts, including emails, messages, and updates from apps like Twitter.
  • Missed - Notifications that you have missed in the past 24 hours.
If you tap on any notification or alert, the app associated with it will be opened and allow you to view the content or update in full. For example, when you get a new email, Notification Center will alert you and show who it's from and even some of the content. Tapping on the message will open the Mail app, allowing you to interact with it directly from the main app.

For many users, this is among the most useful iOS features, but many have commented that it feels unfinished. Sure it provides a way to quickly access important information but it is largely static and limited in use. Apple aims to change this with the release of iOS 8.

Notification Center's iOS 8 update

When Apple introduced iOS 8 in early June, they announced that the Notifications Center will be getting widgets that will help make the Center even more functional - providing you with greater information all in one place. Those who have used an Android device before are likely well aware of widgets. These tiny versions of apps display useful information without having to open the app itself.

For example, on Android devices you can add an email widget to your main screen that allows you to read and reply to emails directly from your home screen without having to open the full version of the app.

Apple has decided to take another path with the implementation of widgets, instead baking them into the Notifications Center. With iOS 8, you will still be able to swipe down to access your Notifications Center, only now there will be way more information. In the example Apple demonstrated, there were widgets showing the latest scores of a baseball team and eBay auctions that you could bid on directly from the screen, without having to open the eBay app.

Of course this was just a demo, but you can bet that when iOS 8 is launched, you will start to see useful apps updated with widgets that you can add to Notification Center. If for example you use a note app like Evernote, there is a good chance that you will be able to create or edit a note in the Notification Center, without having to open the app itself.

It is clear that with the impending update, Apple is striving to implement a better and easier way for you to interact with your phone. For many business users this will mean less time having to open apps and search for the information they need. It will be interesting to see what business-oriented apps developers come up with next in terms of making the iPhone an even more effective business device.

Contact us today to learn more about the iPhone and how it can help improve your business.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
May 29th, 2014
Topic iPhone
May 29th, 2014

iPhone_May26_BThe smartphone is one of the most desired must-haves in business. And because of the desire or need to be able to access certain features, many users choose the iPhone because it is user-friendly and has a lot to offer. Whatever device you use, a basic requirements has to be the ability to go online. However, yet there is one way that devices can connect which many users do not know about, and that's tethering.

Tethering defined

Tethering, mobile devices is the act of connecting your phone to another phone or another device, so that the Internet or data connection can be shared. Your iPhone can either share its data connection with another device, or have that device share its connection with your phone, allowing you to go online.

USB connection

A USB connection allows you to connect directly to your laptop without draining your phone's battery. It is a way to connect securely and browse Web pages faster than other types of. However, It can drain your laptop’s battery since this connection instantly charges your iPhone.

USB also minimizes movement and device connection since you are plugged into your laptop and the wire won’t let you go anywhere too far. Be sure to bring your laptop’s charger and that you leave your phone somewhere safe should you need to step away from your computer. Tethering your device via USB connection promises a fast and secure connection.

Bluetooth connection

Bluetooth connection receives the slowest signal from an Internet modem by far. On the other hand, the wireless connection allows users to move freely and preserve battery life longer than with WiFi connection. The trade off here is better battery life at the expense of slower Internet speeds.

If you forgot your USB cable and can’t seem to connect through WiFi, then your last resort would be to connect through Bluetooth to connect to the Web, which is better than having no connection at all.

WiFi connection

Wireless LAN connection can be best set up through WiFi because it receives data speed far faster than Bluetooth. This ensures a faster connection and maximum mobility as the wireless connection enables you to move freely within the signal range.

The down side of WiFi, though, is its ability to empty your battery in the shortest time. This type of tethering can drain your battery faster than any other, so make sure that when you use your WiFi to connect to a hotspot, you are either fully charged or you bring your charger with you.

The ability to connect anywhere using another device can make your online life easier and more convenient. Through this, you can check important Web updates such as email, online documents, and access other Web data without having to pay through data plans.

Whichever option you choose in getting your device connected, what’s certain is the value you’ll get from it will outweigh its cost. Maximize your phone’s capabilities through tethering and say goodbye to your life offline.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
May 2nd, 2014

iPhone_Apr28_BRumors have it that iPhone 6 is set for launch later this year with pundit's predictions and so-called “leaked photos” now all over the web. With such reports being published day in and day out, consumer interest is growing at a record pace. So once again, we can expect the early adopters to upgrade their iPhones. If you are thinking about doing the same, have a look at these useful tips about what to do with your old model.

Travel Phone: Escape roaming fees

If your work requires you to constantly travel out of the country, have your old iPhone unlocked to avoid paying roaming charges. Unlocked iPhones can easily be connected to a local network service, but you automatically lose the warranty. Well, this should not be a huge concern since your timeworn gadget will most likely be disposed of one way or another so it may as well save you money and let you keep in touch overseas. International roaming services can be amazingly expensive. Your old iPhone can help you save hundreds of dollars if unlocked and save you more than you'd make on a sale.

Multimedia Player: Music streaming and photography

Versatility is an intrinsic character of every iPhone. Its multimedia capabilities are stunning. And what's more, it can be used without a SIM card. If you don’t need a spare phone, you can use it for music streaming and creating playlists just like an iPod or for taking snaps of people and places.

If you don’t have enough cash to purchase a DSLR, your old iPhone can do wonders for you. The improved lens and displays of iPhone 4s, 5, 5c and 5s put the tools of a great photographer in your pocket. And there are numerous apps that can help you take pro shots using just your iPhone.

Sell: Make money out of it

Perhaps, this is the most common way to repurpose your old iPhone. Make easy money by selling it to someone you know or via online auction sites such as eBay or Amazon. There is a good market for this, especially if it is in good working condition and priced fairly.

When pricing, you may want to study the market place to find out what old phones are changing hands for. Evaluate the condition of your phone – memory, warranty, performance, etc. This will give you a better perspective on the minimum rate you would accept in exchange for your old iPhone.

Trade: Get something out of it

Check for trade promotions available online. You may find items that you want in exchange for your old iPhone. There are sites that offer gift cards or credit points that you can use to purchase a range of items that could be of more use than your spare phone.

Give: As a gift or donation

If the above-mentioned repurposing methods do not appeal to you, maybe it’s time that you make someone happy and gift your old iPhone. Perhaps a less tech-savvy officemate who's not upgraded for years, or a friend who has recently lost his or her mobile phone – that happens to all of us at some time or another after all. Another good idea is to hand it on to a local charity or business where it can do more good than sitting unused at home.

Of course, you can only give away your phone if it is in a good working condition. If the phone has reached the end of its useful life, then it may be better to get it recycled. After all, it's full of precious metals and chips that can be reused.

Participate in recycling programs

It’s always a good idea to participate in recycling programs. Instead of throwing your scratched and damaged iPhone, find a center that recycles old phones (or parts of them). They'll have better ideas about how to dispose or salvage the gadget. If you are lucky, you might even get a little extra cash out of it.

Your old iPhones deserve more than just being a space taker in an unused drawer. So put it to good use and see if the options above are something you might want to consider.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
April 4th, 2014

iPhone_March31_BApple’s iPhone and iPad are definitely in the league of the most popular mobile devices. They come with various features and apps, including FaceTime, which is used for is video calls and Siri, a virtual assistant that follows voice commands. These devices also come with a calendar app - Calendar - that you can use not only for checking dates but for creating events as well. With this app you can rest assured that you don’t have to forget any important dates. You can also change the start of the week of Calendar if you wish as well.

Why change the day your week starts on your calendar?

If you go into Calendar and note that your regional setting is set to United States, for example, you may notice that the day of the week starts on a Sunday. This is true even with other regional settings. While it is technically correct that Sunday is the beginning of the week, you may still want to change the day so that your week starts based on your native calendar or even when your work week begins.

Often people see Monday as the start of the week because it is usually the start of the working week. You might find it more convenient if this is also reflected in your calendar setup. Moreover, your calendar might appear more organized if your weekends are next to each other. With the default setting, Sunday and Saturday are on the left and right side, with the work week in between.

How to change the beginning of your work week

There are two ways to change the day that your week starts on Calendar. One method is changing the country in the regional setting and the other one is by changing your Calendar's date setting. However, take note that changing the regional setting will also affect other features in your device such as the time format and the number that appears on your screen when someone calls. If you don’t want to take any chances, it’s best to follow the calendar setting method.

Here’s how to change the day your week starts on your calendar setting:

  1. Tap the Settings icon on your device.
  2. Scroll to Mail, Contacts and Calendars then tap on it.
  3. Go to Calendars and select Start Week On.
  4. Tap your preferred option and Calendar will make that the start of your week.
If you would like to be a little different, you can change your regional settings by:
  1. Going to Settings.
  2. Choosing General.
  3. Selecting International.
  4. Tapping Regional Format.
  5. Selecting the country or region of your choice
As mentioned, this may affect other features on your device, including the time and the way phone numbers are displayed. If you work with colleagues or clients from other regions, this might not be an issue for you.

If you have any questions about your devices and how you can use it in your business then get in touch. Our friendly and knowledgeable support team are happy to assist you.

Published with permission from TechAdvisory.org. Source.

Topic iPhone
March 6th, 2014

iPhone_Mar03_BWhether it’s for business reasons or your own personal daily tasks, knowing how to take screenshots with your iPhone can be really useful. If you’re one of the many people who aren’t familiar with how to do this, then we'd like to teach you how. You can also learn about how you can really benefit from this feature.

How exactly do I take screenshots on my iPhone?

To start taking screenshots just follow these simple steps:
  1. Hold down the lock button at the top of your iPhone.
  2. Double tap your home button as you hold the lock button down. You should see the device snap a picture of your screen.
  3. Open your camera roll by going to the home screen and tapping on your photo gallery, and you should see the image there.

How are screenshots useful?

There are several benefits of taking screenshots, but here are just a few:

Product reviews

If you have a product, or are looking to share a review about one that you have downloaded to your phone, take a screenshot of it so that you can use this to greatly enhance your product reviews. This works best for something on your phone that can be hard to capture by a camera.

For example, if you own a product (like software or a mobile app) and your team put a lot of effort into improving its UX (user experience), simply describing it in text won’t justify how amazing your product really is. You can take screenshots of the open app so readers can better appreciate the qualities of your product.

Tutorials

Aside from videos, what better way to demonstrate tutorials than using screenshots and combining these with descriptive texts.

An example might be teaching an employee how to send an email on their iPhone. Can you imagine creating a tutorial on that with text alone? Imagine the difference if you have screenshots along with this texts.

Highlighting something

If you are reviewing a document or image on your phone and would like to highlight a problem or point that you see on the screen, try taking a screenshot and attaching it to an email where you describe what you are seeing and the changes. This helps the recipient visually see what you see and maybe even fix it.

Troubleshooting or showing errors.

Instead of writing down any problems you’re seeing on your iPhone and describing it to your support team through text, wouldn’t it be much better for both parties if you showed them a screenshot of the error?

Not only can this save time but it also zeroes out the chances of misinterpretations or false assumptions, since your support team can see the actual error themselves.

Contact us if you have any inquiries or even suggestions. We look forward to hearing from you.

Published with permission from TechAdvisory.org. Source.

Topic iPhone